When most people think about ATM maintenance, they think of software updates or cash replenishment. But one of the most important and most overlooked parts of keeping your ATM performing well is also the simplest: keeping it clean.
At ATM Saskatoon, we emphasize routine cleaning as part of a complete ATM care strategy. Whether you’re on our turnkey placement program or you own and operate your own machine, regular cleaning can prevent problems, protect your investment, and boost customer satisfaction.
Why Cleaning Your ATM Matters
ATMs are high-touch, high-use equipment, and over time they collect fingerprints, dust, oils, and environmental grime. If ignored, this buildup affects more than just appearance—it can lead to equipment failure, poor user experience, and even lost transactions.
Some key benefits of keeping your ATM clean include:
- Increased reliability – A clean card reader reduces failed reads and fallbacks, keeping your machine functional and ready for every customer.
- Customer confidence – A spotless machine gives the impression of security and professionalism, which builds trust. People are more likely to use a machine that looks well cared for.
- Higher usage rates – When customers feel confident in your ATM, they’re more likely to use it regularly, increasing your transaction volume and revenue.
- Compliance and hygiene – Just like other public equipment in your business, your ATM should meet basic hygiene expectations—especially in today’s health-conscious environment.
What Needs Cleaning?
- Card Reader – Cleaning cards remove dirt and oil that prevent chips from reading correctly.
- Keypad and Screen – Regular wiping ensures responsiveness and a clear display.
- Cash Dispenser Area – Prevents jammed notes and misfeeds.
- Exterior Surfaces – Keeps the machine presentable and reduces the spread of germs.
Who’s Responsible for Cleaning?
If your ATM is part of our ATM Saskatoon turnkey program, we take care of regular cleaning during scheduled service visits. We also inspect for wear and perform preventative maintenance to keep your machine performing like new.
If you own and operate your own ATM, we recommend adding ATM cleaning to your regular site cleaning checklist—just like you would with door handles, countertops, or payment terminals. We provide cleaning cards and simple instructions to help you stay on top of it.
Want to make sure your ATM is always in top shape?
Reach out to ATM Saskatoon for cleaning supplies, service support, or to learn more about our full-service ATM programs for Saskatchewan businesses.
